Shipping policy

A shipping cost is added to the price as below for shipping within Sweden: DHL Service Point. The order is sent with DHL Service Point to the nearest delivery point. Notification is sent out via SMS or email. In the case of very small shipments, the order can in some cases be sent as a letter to your mailbox. Delivery normally within 2-6 working days. For larger orders, delivery can take place in several smaller shipments. However, Idyllien accounts for the additional cost of this. When the package has arrived at the agent, an SMS is sent out that your package is ready for collection. If you have not entered a mobile number, you will instead receive a letter that includes a reference number and instructions on where to pick up the package.

Shipping within Sweden:

(During December you get free shipping when you shop over SEK 200)
- Free shipping when you shop over SEK 400 (Sent to your nearest DHL Service Point)
- SEK 69 when you shop under SEK 400. (Sent to your nearest DHL Service Point.)
- Send Green SEK 74. (Climate compensate your shipping)
– Company package/Home delivery (DHL) SEK 199.

Normal packing time: 0-3 working days

NORWAY: Please note that your purchase does not include VAT – this will be added in the country of destination as well as import fees that may be added in the country of destination.

If for some reason you do not pick up your package of goods, we are forced to charge the actual shipping cost as well as the return shipping. There is also a shipping fee for items not picked up. Our shipping conditions do not apply to unclaimed packages. We will therefore charge the shipping prices we are charged from DHL for your package and not just the subsidized customer shipping. For unclaimed packages, we usually charge SEK 120 to cover the costs.

The delivery time is normally approx. 2-7 working days (we ship from our island Gotland!) We always do everything we can to keep the estimated delivery time, so that you get your products home as quickly as possible. Items in stock are normally dispatched within 2 working days of us receiving your order. The packages are delivered by DHL. Remember that you as a customer must always be able to show identification when handing out/delivery of the products.